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Senior Support Analyst

Date: Nov 6, 2022

Location: Atlanta, GA, US, GA 30338

Company: HR PATH

HR PATH

HR Path is global player in HR Consulting.   We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process.  Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer’s HR strategy.

 

 Advise to Run! HR Path, Global Leader in HR solutions

  • ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their system digitalization

  • IMPLEMENT: As a partner of the main vendors in the market, we carry out technical and functional implementation projects of all HR solutions (SaaS or On-Premise)

  • RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing

 

Responsibilities:

  • Maintains detailed knowledge of SuccessFactors product-suite with an awareness of opportunities to expand solutions and services.
  • Monitors and evaluates new functionality and features of the semi-annual SuccessFactors releases and makes recommendations on which features to implement.
  • Assists with support of live modules including responding to incidents and change requests.
  • Actively involved in implementation processes like creation of configuration workbooks, hands on configuration, data integration processes, testing and training.
  • Strong experience in configuring and supporting SuccessFactors modules and maintaining the data within them.
  • Working closely with stakeholders to ensure that SuccessFactors application meet business requirements and changes are delivered successfully to the users.
  • Coordinate SF integrations with 3rd party vendors and work closely with technical resources for ensuring a smooth activation.
  • Working on SuccessFactors reporting and analytics, should be able to configure, execute & monitor scheduled and Canvas and Table reports.
  • Proactively identifies process improvements including clear and concise solution definitions.
  • Involved in the future strategic direction of the application roadmap to identify future impacts/changes for global implementations.
  • Identifies training needs of end users and provides the necessary system and end user training and documents.

 

Qualifications:

  • Bachelor’s degree or equivalent work experience with a HR/Talent management package.
  • 3 years minimum related work experience
  • Administrative experience in any of the following SuccessFactors modules: Recruiting, Onboarding, or Employee Central.
  • Experience/Knowledge around Global Employee Central (EC) implementation, EC integration with SF modules is desirable.
  • Good understanding of integration between SuccessFactors and other HRIS applications.
  • Experience/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards.
  • Ability to identify and cultivate relationships with key stakeholders representing HR functions and multiple levels.
  • Knowledgeable in current HR policies, practices, and ability to anticipate future trends affecting the business from a systems and process perspective.
  • Possess a strong understanding of ERP and SaaS solutions and other system configuration and functionality to implement these needs.
  • Understanding of system implementation, integration and IT dependencies while driving the implementation/Integration projects.
  • Well-developed communication skills – both verbal and written.
  • 4+ years of  expierence in ONB 1.0.

 

WHAT WE OFFER

  • A highly stimulating and fulfilling work environment with international development
  • Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification
  • A good work-life balance with telecommuting possibilities
  • Investment in the development of our employees; quarterly team events, annual seminar etc.
  • We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.

See you soon at HR Path!