IT Support Technician - London

HR PATH

HR Path is global player in HR Consulting.   We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process.  Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer’s HR strategy.

 Advise to Run! HR Path, Global Leader in HR solutions

• ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their system digitalization

• IMPLEMENT: As a partner of the main vendors in the market, we carry out technical and functional implementation projects of all HR solutions (SaaS or On-Premise)

• RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing

YOUR MISSIONS

You will be joining the group’s support functions as an IT Support Technician and will be attached to our Helpdesk dedicated to internal staff, ensuring assistance, support, and the operational readiness of systems.

Your main duties will include:

• Maintaining the operational status of user environments
• Managing onboarding processes (preparing PCs, handling deliveries and stock management)
• Ensuring proper functioning of operating systems
• Diagnosing IT, hardware, and software malfunctions
• Providing technical assistance and training to users
• Drafting technical documentation
• Contributing to the standardisation of IT systems in the context of company acquisitions

YOUR PROFILE

• You have at least one prior experience in a similar IT support role —including internships or apprenticeships and are motivated to have a permanent role  within a global organization.
• You possess a strong interest in systems and applications.
• You are comfortable and familiar with Apple and Mac environments.
• You have proficiency in Microsoft 365, Active Directory, Intune, and Entra
• This position is primarily based on-site to ensure effective support to your internal clients
• Occasional remote work may be possible, depending on operational needs.
• Excellent English language skills, French is a plus. 

WHAT WE OFFER

• A highly stimulating and fulfilling work environment with international development
• Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification
• A good work-life balance with telecommuting possibilities
• Investment in the development of our employees; quarterly team events, annual seminar etc.
• We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.

See you soon at HR Path!