Senior Support Analyst

Date: Nov 18, 2023

Location: Atlanta, GA, US, GA 30338

Company: HR PATH


HR Path is global player in HR Consulting.   We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process.  Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer’s HR strategy.


 Advise to Run! HR Path, Global Leader in HR solutions

  • ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their system digitalization

  • IMPLEMENT: As a partner of the main vendors in the market, we carry out technical and functional implementation projects of all HR solutions (SaaS or On-Premise)

  • RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing



  • Maintains detailed knowledge of SuccessFactors product-suite with an awareness of opportunities to expand solutions and services.
  • Monitors and evaluates new functionality and features of the semi-annual SuccessFactors releases and makes recommendations on which features to implement.
  • Assists with support of live modules including responding to incidents and change requests.
  • Actively involved in implementation processes like creation of configuration workbooks, hands on configuration, data integration processes, testing and training.
  • Strong experience in configuring and supporting SuccessFactors modules and maintaining the data within them.
  • Working closely with stakeholders to ensure that SuccessFactors application meet business requirements and changes are delivered successfully to the users.
  • Coordinate SF integrations with 3rd party vendors and work closely with technical resources for ensuring a smooth activation.
  • Working on SuccessFactors reporting and analytics, should be able to configure, execute & monitor scheduled and Canvas and Table reports.
  • Proactively identifies process improvements including clear and concise solution definitions.
  • Involved in the future strategic direction of the application roadmap to identify future impacts/changes for global implementations.
  • Identifies training needs of end users and provides the necessary system and end user training and documents.



  • Bachelor’s degree or equivalent work experience with a HR/Talent management package.
  • 3 years minimum related work experience
  • Administrative experience in any of the following SuccessFactors modules: Recruiting, Onboarding, or Employee Central.
  • Experience/Knowledge around Global Employee Central (EC) implementation, EC integration with SF modules is desirable.
  • Good understanding of integration between SuccessFactors and other HRIS applications.
  • Experience/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards.
  • Ability to identify and cultivate relationships with key stakeholders representing HR functions and multiple levels.
  • Knowledgeable in current HR policies, practices, and ability to anticipate future trends affecting the business from a systems and process perspective.
  • Possess a strong understanding of ERP and SaaS solutions and other system configuration and functionality to implement these needs.
  • Understanding of system implementation, integration and IT dependencies while driving the implementation/Integration projects.
  • Well-developed communication skills – both verbal and written.
  • 4+ years of  expierence in ONB 1.0.



  • A highly stimulating and fulfilling work environment with international development
  • Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification
  • A good work-life balance with telecommuting possibilities
  • Investment in the development of our employees; quarterly team events, annual seminar etc.
  • We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.

See you soon at HR Path!